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Robin Woolard Precious Jewels is a distinguished jeweler located in the Fairmont Hotel at 950 Mason St, San Francisco, CA 94108. Specializing in custom engagement rings, they offer an exceptional experience tailored to each client's unique vision. Robin Woolard, a third-generation jeweler with a classical goldsmith training, leads the team alongside Galina Kouliaeva, a qualified gemologist and creative director. Their expertise lies in crafting one-of-a-kind pieces that reflect personal stories and style, utilizing traditional techniques for exquisite designs.
The services provided include custom engagement ring creation, fine jewelry design, and repair services. With a focus on exceptional customer service and intricate craftsmanship, they have garnered a reputation for excellence in the heart of San Francisco.
Customers' feedback is notably positive, with a total of 34 reviews analyzed.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
Highlighting the customer sentiment, many have praised the store for its beautiful designs, friendly staff, and outstanding service. However, some reviews indicate experiences with less favorable customer interactions.
Best Review:
Lisa noted that the craftsmanship of her engagement ring surpassed all her expectations, highlighting the uniqueness and artistic flair of each piece. She emphasized the excellent service provided by Robin and Galina during the design process.
Worst Review:
Lisa expressed frustration over an unprofessional interaction with staff regarding customer service when an issue arose. She felt her concerns were dismissed and has since recommended looking elsewhere for support.
Hours of Operation:
- Tuesday - Saturday: 10 AM - 6 PM
- Monday: By Appointment Only
- Sunday: Closed
Staff Members:
- Robin Woolard
- Galina Kouliaeva
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 34
Store Phone Number: 4157818107
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