With nearly 110 reviews, Baume Swiss Jewelers is a distinguished jeweler located at 325 Mason Street, San Francisco, CA 94102, in San Francisco County. Renowned for its expertise in engagement ring creation and a wide range of watch repairs, the store prides itself on offering high-quality jewelry sales, including luxury watches and fine jewelry.
The skilled staff, including the knowledgeable owner Paul, is committed to providing excellent service, highlighted by their quick and precise battery replacements, quality repairs, and the creation of beautiful, custom engagement rings. Customers appreciate the reasonable prices and the attention to detail that Baume Swiss Jewelers provides when crafting meaningful pieces.
Operating hours are as follows:
| Day | Hours |
|-----------|---------------------|
| Monday | 10:00 AM - 5:30 PM |
| Tuesday | 10:00 AM - 5:30 PM |
| Wednesday | 10:00 AM - 5:30 PM |
| Thursday | 10:00 AM - 5:30 PM |
| Friday | 10:00 AM - 5:30 PM |
| Saturday | 10:00 AM - 3:00 PM |
| Sunday | Closed |
Overall Sentiment from Online Customer Reviews:
The reviews are largely positive, with approximately 90% reflecting satisfaction with the services provided. Neutral sentiments account for around 5%, while negative sentiments represent about 5%.
Highlight Reviews:
Best Review: A customer praised the swift and friendly service at Baume Swiss Jewelers, noting the reasonable pricing and quality of repairs, which has kept them returning for many years.
Worst Review: A customer expressed dissatisfaction over a resizing experience for a wedding ring, where they felt the service did not meet their expectations, leading to a frustrating back-and-forth process.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 110
Store Phone Number: 4157719055