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L.A. Giacobbi & Co, located at 111 Maiden Ln Ste 750, San Francisco, CA 94108, stands out for its exceptional engagement ring creation services. Known for its fine craftsmanship, the store has been a staple in the jewelry industry since its founding in 1886. Customers appreciate the personalized experience provided by Joel Wineroth, the current owner who brings extensive knowledge from his background in gemology and diamond cutting. The jeweler specializes not only in engagement rings but also offers custom jewelry design and repair services, ensuring a tailored approach to each client's needs.
Operating hours are as follows:
- Monday: 9:30 AM – 4:30 PM
- Tuesday: 9:30 AM – 4:30 PM
- Wednesday: 9:30 AM – 4:30 PM
- Thursday: 9:30 AM – 4:30 PM
- Friday: Closed
- Saturday: Closed
- Sunday: Closed
Overall sentiment from online customer reviews:
Positive: 70%
Neutral: 10%
Negative: 20%
While many laud the quality and attention to detail at L.A. Giacobbi, some customers have expressed dissatisfaction with communication regarding repairs and timelines, highlighting an area for improvement.
Best Review: A customer praised Joel for his personalized service, mentioning that he was never pushy and took time to understand their preferences while providing expert guidance in selecting the perfect engagement ring.
Worst Review: Another customer shared a frustrating experience regarding a diamond removal and the unreturned setting, noting an unprofessional lack of communication during a lengthy waiting period.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff members mentioned include Joel Wineroth.
Positivity Score: 75%
Total Customer Feedback Reviewed: 5
Store Phone Number: 4159866800
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