J J Jewelry Repair San Francisco CA

J.J. Jewelers, located at 3214 24th St, San Francisco, CA 94110, is a well-known jeweler specializing in engagement ring creation and various jewelry repair services. The establishment, operated by Edgardo Campos, has garnered mixed reviews from customers, indicating the importance of customer service in jewelry businesses.

With a total of 50 reviews analyzed, the sentiment surrounding J.J. Jewelers is a blend of appreciation for their craftsmanship and concerns over customer service.

Overall Sentiment from Online Customer Reviews:
- Positive: 45%
- Neutral: 15%
- Negative: 40%

Positive reviews often commend the quick service and affordable pricing, particularly for watch battery replacements and resizing services. Customers highlight the professionalism and craftsmanship displayed by the owner and staff, noting that they can create beautiful engagement rings tailored to individual preferences.

However, negative feedback raises concerns regarding miscommunication and dissatisfaction with repairs. Several customers express their disappointment with the handling of personal jewelry, claiming that their expectations were not met and some pieces sustained damage during the service process.

Best Review:
Cecily praised J.J. Jewelers for their remarkable service and the friendly atmosphere. She mentioned that the shop is an excellent place for jewelry repairs and engagement ring creation.

Worst Review:
A customer named Eliza described her negative experience when she felt the store replaced genuine diamonds with fake ones during a repair. This incident led to feelings of betrayal and loss of trust in the establishment.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Day | Opening Hours |
|-----------|---------------------|
| Monday | 9:00 AM - 5:30 PM |
| Tuesday | 9:00 AM - 5:30 PM |
| Wednesday | 9:00 AM - 5:30 PM |
| Thursday | 9:00 AM - 5:30 PM |
| Friday | 9:00 AM - 5:30 PM |
| Saturday | 9:00 AM - 5:30 PM |
| Sunday | Closed |

Staff Member: Edgardo Campos