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Torgsyn Antique & Estate Jewelry, located at 5542 Geary Blvd, San Francisco, CA 94121, is a distinguished jewelry store known for its antique and estate pieces, specializing in the creation of unique engagement rings. With a rich heritage established in 1987, Torgsyn offers exceptional service and a personalized approach to jewelry selection. The knowledgeable staff, including owner Polina, is praised for their expertise in guiding clients through the engagement ring process, emphasizing customer comfort without pressure.
Operating hours are as follows:
| Day | Hours |
|-----------|--------------------|
| Monday | Closed |
| Tuesday | 11:00 AM - 6:00 PM |
| Wednesday | 11:00 AM - 6:00 PM |
| Thursday | 11:00 AM - 6:00 PM |
| Friday | 11:00 AM - 6:00 PM |
| Saturday | 11:00 AM - 5:00 PM |
| Sunday | Closed |
Customer reviews reflect a blend of positive and negative experiences. Among the 46 reviews analyzed, 72% express satisfaction regarding the quality of work, friendly service, and the unique selection of jewelry, while 28% indicate dissatisfaction, often pointing to challenges in customer service or pricing concerns.
Overall Sentiment from Online Customer Reviews:
Positive: 72%
Neutral: 0%
Negative: 28%
Best Review:
A customer named Eric commended the staff at Torgsyn for their helpfulness in selecting the perfect antique engagement ring, noting that the experience was without pressure and the service exemplary.
Worst Review:
Valerie highlighted a negative interaction describing a lackluster experience with customer engagement, feeling unwelcome and hurried through her inquiry about an item.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff Member: Polina V.
Positivity Score: 72%
Total Customer Feedback Reviewed: 46
Store Phone Number: 4157525546
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