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Watson & Son, located at 210 Post St, Suite 502 in San Francisco, CA, is a beloved destination for those looking to craft their dream engagement ring. This antique and estate jeweler has been serving the Bay Area since 2001, and their commitment to quality and customer satisfaction shines through.
Mark Watson and his attentive team are known for their expertise and personalized service, ensuring that each client feels valued throughout the process. Customers frequently praise Mark for his knowledge and enthusiasm, particularly when it comes to customizing unique pieces that hold sentimental value. They appreciate the transparent communication during appraisals and ring designs, which helps demystify what can sometimes be an overwhelming experience.
Customer Sentiment: Approximately 80% of customers are thrilled with the service they receive, while a small fraction report occasional challenges related to communication and service timing.
Opening Hours:
Monday to Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed
Best Review: Lauren commended Mark for making her engagement ring appraisal a delightful experience, noting his thoroughness and the informative nature of the process.
Worst Review: Kayte expressed disappointment with the rude service she experienced over the phone, feeling that her situation wasn’t treated with the kindness she expected.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 136
Store Phone Number: 4159863303
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