Petite Regalia Fine Jewelers, Custom Engagement Rings in San Francisco , CA

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90% Score | Petite Regalia Fine Jewelers San Francisco CA

Petite Regalia Fine Jewelers, located at 1010 Irving St, San Francisco, CA 94122, is a distinguished jewelry boutique specializing in custom jewelry design, especially engagement rings and wedding bands. This family-owned business is well-known in the Inner Sunset area for its personalized services, focusing on customer satisfaction during the jewelry creation process. The skilled staff, including Aulien and Kiet, are praised for their knowledge and attention to detail, ensuring that each piece is crafted to reflect the client's personal style and preferences.

In total, 47 reviews were analyzed, yielding a generally positive sentiment towards the store. Positive feedback highlights the friendly atmosphere, quality craftsmanship, and excellent customer service experienced by clients who have created bespoke engagement rings. Many customers commend the thorough consulting process, which includes discussing various options for materials and designs that accommodate specific needs and budgets.

On the downside, a few negative reviews express dissatisfaction regarding perceived biases in service based on skin color. This has led to concerns about inclusivity, although the owner responded openly, stressing a commitment to equitable customer service.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

**Best Review:** Chris M. relayed an exceptional experience, highlighting meticulous attention to detail and thoughtful design that led to a stunning engagement ring, emphasizing the care and dedication of the staff.

**Worst Review:** Niki G. expressed frustration over perceived discrimination in service based on skin color, suggesting a need for improvement in welcoming all customers equally.

| Operating Hours |
|--------------------------|
| Monday: 11:00 AM - 3:00 PM |
| Tuesday: Closed |
| Wednesday: 11:00 AM - 3:00 PM |
| Thursday: 11:00 AM - 3:00 PM |
| Friday: 11:00 AM - 3:00 PM |
| Saturday: 11:00 AM - 3:00 PM |
| Sunday: Closed |

Staff Members:
- Aulien
- Kiet

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Positivity Score: 90%
Total Customer Feedback Reviewed: 47

Store Phone Number: 4154636548

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90%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.