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Golden Crown Jewelry, located at 888 Brannan St, San Francisco, CA 94103, is a notable destination for anyone seeking high-quality engagement rings. The jewelry store is known for its extensive selection and exceptional customer service, often highlighted in numerous reviews. Helen Huang, the owner, is recognized for her expertise in crafting unique and contemporary jewelry designs, making her a sought-after jeweler in the Mission Bay area.
The store accepts credit cards and maintains a positive atmosphere, with most reviews reflecting satisfaction with both the jewelry quality and service. With a rating of 4.2 based on 5 reviews, customers appreciate the fair pricing and transparency in costs, particularly regarding engagement ring creation. However, there are concerns noted about responsiveness in customer service, with at least one review reporting issues with lack of follow-up.
Overall Sentiment from Online Customer Reviews:
- Positive: 80%
- Neutral: 10%
- Negative: 10%
The reviews indicate a generally favorable experience regarding the engagement ring buying process, although some customers have expressed dissatisfaction with customer service responsiveness.
Best Review:
Victoria commended Golden Crown Jewelry for their fair pricing and the perfect fit of her wedding band with her engagement ring, praising the transparency of their pricing based on weight and rapid resizing service.
Worst Review:
E J. shared frustration regarding delayed responses from the store when needing assistance with a ring repair, ultimately leading to a negative experience and venturing to another jeweler for help.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Opening Hours |
|-------------------|
| Thursday 10 am–5 pm |
| Friday 10 am–5 pm |
| Saturday 10 am–5 pm |
| Sunday Closed |
| Monday 10 am–5 pm |
| Tuesday 10 am–5 pm |
| Wednesday 10 am–5 pm |
Staff: Helen Huang
Positivity Score: 85%
Total Customer Feedback Reviewed: 6
Store Phone Number: 4158638098
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