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Zee Continental Jewelry, located at 1546 Polk St, San Francisco, CA 94109, is renowned for its engaging atmosphere and exceptional services in designing and creating custom engagement rings. With a solid reputation in the Nob Hill area of San Francisco County, this jewelry store has received a substantial amount of attention, gathering a total of 107 reviews.
Customers highlight the craftsmanship and personal service provided by the staff, particularly noting the owner, Charles. Many reviews speak to the quality of work in creating unique engagement rings that reflect the customer's vision. The store is also noted for its warm and inviting ambiance, making it a go-to destination for couples looking to commemorate their love with a special piece.
However, the sentiment varies among customers, with some voicing dissatisfaction regarding the timeliness of repairs and communication issues. While many patrons praise the helpfulness and expertise of the staff, there are notable complaints about the quality of repairs and the handling of certain items.
Overall Sentiment from Online Customer Reviews:
- Positive: 60%
- Neutral: 20%
- Negative: 20%
**Highlight Reviews:**
Best Review: A customer appreciated Zee Continental for its stunning selection of engagement rings and commended the staff's friendly approach, praising their ability to craft high-quality, custom pieces.
Worst Review: Another customer expressed disappointment over the lengthy repair timeline for an engagement ring and noted that their ring returned with unsatisfactory adjustments that contradicted their requests.
Operating Hours:
- Tuesday: 11:00 AM - 6:00 PM
- Wednesday: 11:00 AM - 6:00 PM
- Thursday: 11:00 AM - 6:00 PM
- Friday: 11:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
- Monday: Closed
Staff member mentioned:
- Charles B.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 107
Store Phone Number: 4157752935
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