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Zwillinger & Co., located at 210 Post St #412 in San Francisco, CA, is a charming jewelry store that has made a name for itself in the local community for its custom engagement ring services. With a wealth of experience and a personal touch, the team specializes in creating beautiful, one-of-a-kind pieces that reflect the unique style and preference of each customer.
Owner Mel Wasserman and his dedicated staff, including Suki and Brady, are known for their warm approach and expertise, ensuring that customers feel both valued and heard throughout the process. Shoppers often appreciate how the team takes the time to educate them about diamonds and ring options, creating a comfortable environment that contrasts with the pressure of larger retailers. Many customers have praised the store for its honesty, fair pricing, and commitment to quality craftsmanship.
Customer Sentiment: Approximately 80% of customers leave highly satisfied, while 15% share neutral experiences and 5% have raised concerns about service elements.
Opening Hours:
Monday: Closed
Tuesday to Friday: 10:00 AM – 4:30 PM
Saturday: Closed
Sunday: Closed
Best Review: Caroline highlighted the outstanding customer service and extensive knowledge of the staff, expressing gratitude for the careful attention she received while customizing her engagement ring.
Worst Review: Adrian shared a negative experience regarding the service quality, stating he felt unappreciated and was disappointed with the handling of his diamond during a setting process.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 37
Store Phone Number: 4153924086
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