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Pacific Loan and Jewelry, located at 47 6th Street, San Francisco, CA, is a family-owned jeweler specializing in engagement ring creation and various loan services. The jeweler has been serving the community since 1961, providing a warm and welcoming atmosphere. Highly regarded for their friendly and approachable staff, they emphasize a customer-first approach, ensuring clients feel valued while exploring their options. Currently, the business primarily accepts jewelry for loans, following a recent electrical fire that led to extensive damage.
The shop’s owner, Michael, and staff members, including Paula and Barry, are noted for their professionalism and knowledge in fine jewelry while maintaining a non-judgmental environment. Customers have expressed satisfaction with the variety of jewelry and engagement options available.
At the same time, some reviews highlight concerns regarding communication and item retrieval, particularly following recent events at the store.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
An analysis of reviews reveals that while many customers praise the attentive service and quality of jewelry, there are negative sentiments surrounding post-fire communication challenges.
Best Review:
Darryl spoke highly of the professionalism and prompt service he received at Pacific Loan, noting a smooth transaction for purchasing a ring for his wife.
Worst Review:
A customer named Jill experienced dissatisfaction when her pawned ring was replaced with a different, inferior piece, leading to frustration and mistrust towards the business.
Operating Hours:
- Monday: 11:00 AM - 4:00 PM
- Tuesday: 11:00 AM - 4:00 PM
- Wednesday: 11:00 AM - 4:00 PM
- Thursday: 11:00 AM - 4:00 PM
- Friday: 11:00 AM - 4:00 PM
- Saturday: Closed
- Sunday: Closed
Staff Members:
Michael, Paula, Barry
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 47
Store Phone Number: 4157773877
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