Swiss Jewelers, located at 2591 Mission St, San Francisco, CA 94110, has earned a reputation as a reliable destination for engagement ring creation and jewelry repair in San Francisco County. This family-owned shop, established in 1970, is known for its friendly atmosphere and personalized service, ensuring customers feel valued throughout their experience.
John, the owner, and his mother, Sofia, lead a team dedicated to crafting beautiful jewelry and providing efficient repair services. Customers appreciate the staff's willingness to go above and beyond, whether it's resizing rings, cleaning heirlooms, or custom designing engagement rings. The shop’s quaint charm and accessibility make it a beloved part of the Mission District community.
While feedback is predominantly positive, some patrons have reported concerns about pricing and occasional service inconsistencies. Overall, around 75% of customers express high satisfaction, while 15% remain neutral, and 10% share less favorable experiences.
Opening Hours:
Monday to Friday: 8:30 AM – 4:00 PM
Saturday: 8:30 AM – 2:00 PM
Sunday: Closed
Best Review: Natalie praised the exceptional service she received for a quick earring repair, noting how John insisted on charging only for a Yelp review rather than taking payment.
Worst Review: Audrey expressed disappointment over being overcharged for soldering and additional repairs, feeling that her long-standing loyalty as a customer wasn't adequately recognized.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.