Raymer's Jewelry is a family-owned establishment located at 888 Brannan St, Suite 1125, San Francisco, CA 94103, serving the community since 1987. The store specializes in jewelry sales, repairs, and custom engagement ring creation, making it a popular destination for couples seeking personalized service. Customers have praised the staff, particularly Mercy, for their helpfulness and expertise in guiding through the engagement ring selection and customization process, as well as for providing competitive prices compared to larger retailers.
However, some reviews indicate that experiences can vary, with instances of dissatisfaction related to counterfeit products and customer service issues. Despite these concerns, many patrons highlight the quality of the jewelry and the attentive service they received when crafting their unique pieces.
Operating hours:
- Monday to Friday: 10:00 AM - 5:00 PM
- Saturday and Sunday: Closed
Phone: (415) 431-1900
Overall Sentiment from Online Customer Reviews:
Positive: 55%
Neutral: 20%
Negative: 25%
Best Review: Zach commended Raymer's Jewelry for providing exceptional service and a fantastic experience, stating that they received the best Rolex polish and appreciated the affordability of the jewelry offered.
Worst Review: Alexia expressed frustration over the quality of custom rings and mentioned receiving a counterfeit watch, along with difficulties in obtaining a refund, resulting in a prolonged negative experience with the owner.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff mentioned: Mercy
Positivity Score: 65%
Total Customer Feedback Reviewed: 14
Store Phone Number: 4154311900