Mission Jewelry and Loan Co., located at 2318 Mission St, San Francisco, CA 94110, operates in San Francisco County and offers a range of services focused on jewelry, notably engagement ring creation and loan services. With a phone number of (415) 647-5000, this pawn shop has garnered 22 reviews, reflecting a mixture of experiences.
Customers have mentioned the shop's extensive selection and fair pricing, particularly praising the staff for their knowledge and helpfulness when it comes to finding unique engagement rings. The establishment is described as friendly and accommodating, providing personalized service that helps clients select meaningful pieces.
However, some experiences reported a lack of consistency in customer service, with a few individuals noting rudeness or unprofessional behavior from staff members during their visits. Specifically, there are complaints about low offers on valuable items and perceived attempts to undervalue jewelry.
Overall Sentiment from Online Customer Reviews:
Positive: 55%
Neutral: 25%
Negative: 20%
Opening Hours:
- Monday: 9:00 AM - 5:30 PM
- Tuesday: 9:00 AM - 5:30 PM
- Wednesday: 9:00 AM - 5:30 PM
- Thursday: 9:00 AM - 5:30 PM
- Friday: 9:00 AM - 5:30 PM
- Saturday: 9:00 AM - 4:30 PM
- Sunday: Closed
Staff members mentioned include Scott S. and Adrian, recognized for their helpfulness and knowledge.
Best Review:
A customer expressed appreciation for the shop's staff, highlighting the willingness to help find the perfect engagement ring, noting excellent customer service and reasonable pricing.
Worst Review:
Another reviewer criticized the store for offering unacceptably low prices for inherited jewelry, feeling insulted by the staff's demeanor and dismissive attitude toward valuable items.
Positivity Score: 67.5%
Total Customer Feedback Reviewed: 22
Store Phone Number: 4156475000