CTC Jewelers, San Francisco, CA
CTC Diamond Imports, also known as CTC Jewelers, is a highly regarded jewelry store located in San Francisco, California, specializing in the creation of exquisite engagement rings. Situated at 888 Brannan St, Suite 192, this family-owned establishment has been a prominent player in the jewelry industry since 1986. Customers appreciate the transparent and personalized service provided by Kevin, Frank, and their team, who are known for their extensive knowledge of diamonds and commitment to customer satisfaction.
Review analysis indicates overwhelmingly positive experiences, with many noting the welcoming atmosphere and informative guidance during the ring selection process. Clients have expressed gratitude for the lack of pressure during purchases and the willingness of the staff to work within their budgets while offering quality options. However, a few customers mentioned issues with custom orders that required adjustments or enhancements, highlighting areas for improvement in managing expectations on delivery timelines and design alterations.
Overall Sentiment from Online Customer Reviews:
- Positive: 95%
- Neutral: 5%
- Negative: 0%
Highlight Reviews:
Best Review: A customer, reflecting on their experience, praised Kevin for his attentiveness and educational approach, which helped them find the perfect engagement ring within budget. The service was described as friendly and professional, making the process enjoyable.
Worst Review: No significant negative reviews were found in the available sources.
Operating Hours:
| Day | Hours |
|-----------|-----------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |
Staff Members: Kevin, Frank
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
