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Cresalia Jewelers is a highly regarded family-owned jewelry store located at 266 Sutter Street, Third Floor, San Francisco, CA, with a long tradition of craftsmanship and personalized service. With a review count of 150, Cresalia is known for its exceptional engagement ring creation, where skilled artisans work closely with clients to design unique, custom pieces that reflect their visions. The team, led by owner Jay Cresalia and his knowledgeable staff, is praised for their friendly atmosphere, expert guidance, and commitment to quality.
Customers often highlight the attentive service provided by the staff, noting their ability to make the ring design experience enjoyable and stress-free. Many reviews commend the fair pricing and craftsmanship, with clients expressing satisfaction with their custom designs and the overall outcome. There is also acknowledgment of the professionality and integrity shown during the engagement ring purchasing process.
Operating in San Francisco County, Cresalia Jewelers offers a range of services including jewelry repair, resizing, and custom design. Prospective clients can rely on the serene environment and the helpful attitude of the staff.
Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 3%
Negative: 2%
Best Review:
A customer praised Cresalia Jewelers for executing a flawless custom engagement ring, expressing satisfaction with both the design process and the final product. The review emphasized how the team was attentive and knowledgeable, keeping them informed throughout the experience, resulting in a ring that exceeded expectations.
Worst Review:
A customer raised concerns about a custom engagement ring, citing issues with the craftsmanship that included crooked elements and imperfections. Despite expressing appreciation for the excellent customer service, they ultimately regretted the quality of the final piece, leading to additional repairs elsewhere.
**Operating Hours:**
- Monday: Closed
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 3:00 PM
- Saturday: Closed
- Sunday: Closed
Staff Members Mentioned: Jay Cresalia
Positivity Score: 96.5%
Total Customer Feedback Reviewed: 150
Store Phone Number: 4157817372
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