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Located at 888 Brannan St Ste 166, San Francisco, CA 94103, Bella Fine Jewelry is a family-owned jeweler operating in San Francisco County since 1978. The store specializes in engagement ring creation and offers a wide selection of beautifully crafted jewelry in various metals, including platinum and gold. The knowledgeable staff, particularly owner Ofer, is dedicated to providing exceptional customer service, ensuring clients feel comfortable and informed throughout the purchasing process. Many customers highlight the genuine, personalized attention received, along with the store's ability to create custom pieces tailored to individual tastes.
However, some reviews express dissatisfaction over specific staff interactions, citing instances where potential buyers felt they were given misleading information about materials like platinum. Overall, the atmosphere at Bella Fine Jewelry is generally warm and welcoming, with many customers returning for repeat business due to the positive experiences they have had.
Overall Sentiment from Online Customer Reviews:
- Positive: 90%
- Neutral: 5%
- Negative: 5%
**Opening Hours**:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 2:30 PM
- Sunday: Closed
**Staff Members Mentioned**:
- Ofer
Best Review: A customer praised Ofer for his honesty and personalized service in selecting an engagement ring, emphasizing how he made the process smooth and stress-free while providing great value.
Worst Review: One reviewer was concerned about misleading information shared by a staff member regarding the durability of platinum compared to gold, indicating a lack of trust in the advice provided.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 76
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