Trabert Goldsmiths, located at 2420 Fillmore Street, San Francisco, CA 94115, is a renowned jeweler specializing in custom engagement rings and high-quality jewelry. The store operates by appointment only and is known for its personalized service and artistry in jewelry making. Customers praise the extensive collection of exquisite engagement rings, along with exceptional custom design capabilities and jewelry restoration services. The team, led by owner Eric Trabert, is noted for their professional and attentive approach.
The store has garnered positive online reviews, with 137 reviews contributing to its reputation. Clients appreciate the knowledgeable staff, the creative design process, and the quality craftsmanship of the jewelry. However, some customers have reported inconsistent service experiences, with a few highlighting negative interactions regarding communication and service quality.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
**Best Review:** Jennifer Lam remarks on her excellent service while designing her engagement ring, describing the staff as knowledgeable and helpful throughout the process.
**Worst Review:** Amber I. shares a disappointing experience with customer service, feeling uncomfortable and misunderstood during her visit, leading her to seek out another jeweler.
| Opening Hours |
|------------------------|
| Monday: 10:30 AM - 5:00 PM |
| Tuesday: By Appointment Only |
| Wednesday: 10:30 AM - 5:00 PM |
| Thursday: 10:30 AM - 5:00 PM |
| Friday: 10:30 AM - 5:00 PM |
| Saturday: By Appointment Only |
| Sunday: Closed |
Staff members mentioned include Eric Trabert.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.