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Barmakian Jewelers, located at 333 Washington Street, Suite 720, Boston, MA 02108, is a well-established jewelry store renowned for its exceptional engagement ring creation and service. With a total of 150 reviews analyzed, this jeweler operates in Suffolk County and specializes in a wide range of services including custom designs, jewelry repair, and consultations for engagement rings.
Customers frequently commend the knowledgeable staff, particularly Murat, for their personable approach and expertise in guiding clients through the process of selecting the perfect engagement ring. The store is noted for its extensive collection and the ability to work within various budgets, delivering high-quality pieces that often exceed customer expectations. Many clients appreciate the lack of pressure during their shopping experience, making it a comfortable environment for such significant purchases.
However, some reviews highlight occasional issues with customer service, particularly regarding after-purchase support and response times. These experiences vary, as some customers have reported dissatisfaction with handling repairs or follow-ups, indicating that service quality may fluctuate depending on the circumstances.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
**Opening Hours:**
| Day | Hours |
|-----------|------------------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 7:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 4:30 PM |
| Sunday | Closed |
**Staff Members:**
- Murat
Best Review:
A customer praised Barmakian for their outstanding service and expertise, noting that the staff provided a comfortable experience while helping find the ideal engagement ring. They highlighted the impressive selection available and the reasonable prices compared to other stores.
Worst Review:
Another reviewer expressed disappointment over a problematic experience when trying to get repair work done. They mentioned feeling blamed for the issues with their jewelry and noted that the staff's response was dismissive, which led to frustration and led them to reconsider further business with the store.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 150
Store Phone Number: 6172273724
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