Inner Harbor Jewelers, located at 705 East Broadway, South Boston, Massachusetts, has garnered a reputation for its exceptional engagement ring creation and personalized service. With a total of 75 reviews analyzed, the overall sentiment reflects a highly positive customer experience, highlighting the owner, Carson Pitts, as a talented jeweler who provides attentive service.
The shop specializes in custom jewelry design, including engagement rings, offering both handmade pieces and various repair services. Customers frequently commend Carson's expertise, noting his ability to create unique and stunning designs tailored to individual preferences. Reviews emphasize his professionalism, welcoming demeanor, and commitment to quality work, contributing to a friendly atmosphere for clients.
Operating hours are as follows:
- Monday: 11:00 AM - 6:00 PM
- Tuesday: 11:00 AM - 6:00 PM
- Wednesday: 11:00 AM - 6:00 PM
- Thursday: 11:00 AM - 6:00 PM
- Friday: 11:00 AM - 6:00 PM
- Saturday: Closed
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
- Positive: 90%
- Neutral: 7%
- Negative: 3%
Highlighting customer sentiments, many laud the quick turnaround times for repairs and the reasonable pricing. However, a few reviews mention occasional delays and mixed experiences with non-custom services.
Best Review: Aniela highlighted her satisfaction with the skills and customer service provided by Carson, emphasizing the overall quality and pricing of the engagement rings created.
Worst Review: Carolyn expressed disappointment when her clock could not be repaired, indicating a gap in service for certain items.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.