Bedrosian Jewelry, Custom Engagement Rings in Boston , MA

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90.5% Score | Bedrosian Jewelry, Boston MA

Bedrosian Jewelry is a family-run jewelry store established in 1987, located at 333 Washington St, Suite 220, Boston, MA 02108, offering a dedicated focus on engagement ring creation and personalized customer service. With 68 reviews analyzed, the store is known for its expertise in custom designs, and all work is done on-site. Customers have praised the staff for their attentive service and willingness to work within budgets, particularly highlighting the work of Raffi and Garo Bedrosian.

The store provides a wide range of services, including custom engagement ring design, appraisals, repairs, and on-site jewelry work. Clients appreciate the high-quality craftsmanship and professional guidance in selecting diamonds and settings.

However, there have been mixed reviews, with some customers mentioning concerns regarding experiences during transactions. A notable negative review highlighted a customer's dissatisfaction with the handling of a damaged diamond, noting a lack of professionalism during their interaction.

Overall Sentiment from Online Customer Reviews:
Positive: 86%
Neutral: 7%
Negative: 7%

Best Review: A customer praised the expertise and assistance of Garo Bedrosian in designing an antique-style engagement ring, noting the competitive pricing and exceptional craftsmanship.

Worst Review: A customer's negative experience involved discovering a crack in their diamond post-purchase. They felt the staff was unhelpful and accused them of causing the damage, leading to frustration during a significant moment in their life.

Operating Hours:
- Monday: 10:00 AM - 4:00 PM
- Tuesday: 10:00 AM - 4:00 PM
- Wednesday: 10:00 AM - 4:00 PM
- Thursday: 10:00 AM - 4:00 PM
- Friday: 10:00 AM - 4:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed

Staff Members:
- Raffi Bedrosian
- Garo Bedrosian

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Positivity Score: 90.5%
Total Customer Feedback Reviewed: 68

Store Phone Number: 6172279452

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90.5%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.