Freedman Jewelers, Custom Engagement Rings in Boston , MA

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90% Score | Freedman Jewelers, Boston, MA

Freedman Jewelers, located at 333 Washington St, Ste 408, Boston, MA, is a prominent jewelry store specializing in engagement ring creation, diamonds, and custom design services. With a rich history since 1945, this third-generation family-owned business prides itself on high-quality craftsmanship and exceptional customer service. The staff, including knowledgeable jewelers like Josh and Robert, provides personalized assistance throughout the engagement ring selection process, ensuring a comfortable and informative experience for customers.

The store operates in Suffolk County and is known for its extensive selection of loose diamonds, engagement rings, and wedding bands, along with repair services and custom jewelry design tailored to individual preferences. The atmosphere is welcoming, with a focus on building lasting relationships with clients.

Overall Sentiment from Online Customer Reviews:
From a review analysis, Freedman Jewelers demonstrates a strong positive sentiment with approximately 85% positive reviews, 10% neutral, and 5% negative sentiments. Customers frequently highlight the expertise, transparency, and patience of the staff, fostering a trusting environment in what can be a daunting buying experience.

Best Review:
Arianna praised Freedman Jewelers for their exceptional service and thorough engagement ring selection process, noting that the staff's expertise helped her find the perfect ring.

Worst Review:
One customer expressed disappointment over the length of service for a resizing, mentioning frustration about the final product not meeting expectations, which contrasted with their usual positive experiences.

**Operating Hours**:
- Monday: 10:00 AM - 4:00 PM
- Tuesday: 10:00 AM - 4:00 PM
- Wednesday: 10:00 AM - 6:00 PM (by appointment)
- Thursday: 10:00 AM - 4:00 PM
- Friday: 10:00 AM - 4:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Positivity Score: 90%
Total Customer Feedback Reviewed: 119

Store Phone Number: 6172274294

Disclaimer:
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90%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.

A word from the team at Freedman Jewelers

Landmarks in Boston are some of the best places in the world to propose at. Boston is filled with incredible history, including places like Boston Common and the harbor. Restaurants are also commonplace to propose in Boston, with famous restaurants like the bar from Cheers and SRV. So many awesome places to choose from.

During the Christmas season is the best time to buy a diamond engagement ring at our jewelry store. Boston goes all our for the holidays, making a proposal during the season something incredibly special. There's just something so romantic about a Christmas proposal!

It will take anywhere from one to two weeks for our jewelry services to create an engagement ring at Freedman Jewelers. It actually comes down to the couple and what they want from their ring and style. We are prepared to create anything at our jewelry store, so it's all up to our clients.

One of our most memorable proposal stories came from a couple who were purchasing engagement rings from our jewelry store. Each one came without the other one knowing and both planned on proposing at the same time. And what's even crazier is that it turned out that they both chose very similar styles to each other! It was a match made in heaven!

The Pave engagement ring has become quite popular in Boston. We've sold many engagement rings in this style at our jewelry store in the past couple of years.

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