Diamond Barr L & S Jewelry, Boston, MA
Diamond Barr Jewelers, located at 333 Washington St, Ste 615A, Boston, MA 02108, operates in Suffolk County and is known for its exceptional services in creating custom engagement rings. The jeweler, led by Bruce Barr, has established a reputation for honesty, professionalism, and personalized service. Customers appreciate Bruce’s willingness to offer fair pricing and transparency throughout the process, especially when comparing other jewelers' estimates for services. Engagement ring creation and customization are standout offerings, with many reviewers noting the beautiful and unique designs Bruce is able to produce.
The shop has garnered 18 reviews, showcasing a generally favorable customer sentiment.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Positive reviews highlight Bruce's creative skills and transparent pricing policies, with multiple customers expressing satisfaction in the craftsmanship and customer service provided.
Negative feedback mentions occasional issues with communication and order specifics, pointing to a need for improved follow-up regarding custom pieces.
Best Review:
A customer named Annie emphasized Bruce's personable and genuine approach, noting how he provided a much lower repair quote compared to other jewelers, ultimately leading to a positive experience despite initial skepticism regarding pricing.
Worst Review:
A review from A C expressed frustration with a custom order for a wedding band, highlighting significant delays and miscommunication regarding the design specifications.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
| **Opening Hours** |
|---------------------|
| Monday – Friday: 10 AM – 5 PM |
| Saturday: 10 AM – 5 PM |
| Sunday: Closed |
Staff: Bruce Barr
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 18
