Ebony Gold & Beauty, located at 330 Martin Luther King Blvd, Boston, MA 02119, is a jeweler known for its engagement ring creation services. With a contact number of (617) 445-1776, this establishment offers an array of jewelry options, focusing on customer satisfaction and quality selections. The store operates in Suffolk County, providing a convenient location for those in the Boston area looking for specialized jewelry services.
The jeweler has garnered a mix of reviews, with a total of 44 reviews analyzed.
Overall Sentiment from Online Customer Reviews:
- Positive: 60%
- Neutral: 20%
- Negative: 20%
Positive reviews highlight the variety of products available, particularly for hair and beauty needs, as well as commendations on the customer service experience, with many customers expressing satisfaction with the clean, well-organized store and helpful staff. Conversely, some negative reviews point to issues with management and pricing practices, suggesting room for improvement in customer relations and service policies.
Best Review:
A customer praised the store for its great selection of weave, wigs, and hair products at good prices, expressing a strong loyalty to the establishment and the overall positive shopping experience.
Worst Review:
Another reviewer mentioned an unprofessional experience, specifically criticizing a charge for a wave cap while trying on a wig, feeling dismissed by the staff and unsatisfied with the service received.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Operating Hours:**
- Monday: 9:30 AM - 6:00 PM
- Tuesday: 9:30 AM - 6:00 PM
- Wednesday: 9:30 AM - 6:00 PM
- Thursday: 9:30 AM - 6:00 PM
- Friday: 9:30 AM - 6:00 PM
- Saturday: 9:30 AM - 6:00 PM
- Sunday: Closed
Positivity Score: 70%
Total Customer Feedback Reviewed: 44
Store Phone Number: 6174451776