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Bromfield Jewelers, located at 53 Bromfield Street, Boston, MA 02108, is a well-regarded establishment for engagement ring creation and a variety of jewelry services. The store boasts a friendly and knowledgeable team, including owners Allan and Fran, who provide a welcoming atmosphere for clients looking to design or purchase engagement rings and other fine jewelry. Customer service is highly emphasized, with positive reviews highlighting the staff's transparency and expertise in the jewelry market.
Offering services such as custom design, appraisals, and jewelry repairs, Bromfield Jewelers operates within the Greater Boston area, ensuring that they cater to a wide range of clientele. Their engagement ring selection features a variety of styles, suited to different tastes and preferences, complemented by an assurance of quality and fair pricing.
Operating Hours:
- Monday to Friday: 9:00 AM - 4:00 PM
- Saturday: 9:00 AM - 1:00 PM
- Sunday: Closed
Customer Reviews Sentiment:
Overall Sentiment from Online Customer Reviews:
Positive: 87%
Neutral: 10%
Negative: 3%
Highlighting the reviews covered, a significant number of customers express satisfaction with the friendly and fair service, reflecting an inclusive environment.
Best Review:
A customer noted that the staff at Bromfield Jewelers were exceptionally knowledgeable and helpful, explaining the value of jewelry pieces clearly, which led to a rewarding selling experience.
Worst Review:
One review expressed disappointment regarding the low offer on a diamond ring compared to what was initially paid, although the staff's demeanor remained polite during the appraisal.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff Members:
- Allan
- Fran
Positivity Score: 92%
Total Customer Feedback Reviewed: 100
Store Phone Number: 6174237464
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