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Boston Jewelry and Loan, located at 53 Bromfield St, Boston, MA, operates as a pawnbroker specializing in the buying and selling of jewelry, with a particular focus on engagement ring creation. The store has been serving the Greater Boston area since 1972, offering services including collateral loans, free appraisals, and purchasing gold, diamonds, watches, and estate jewelry in any condition.
The customer reviews present a mixed sentiment. Positive feedback highlights the professionalism of the staff and the high prices offered for selling jewelry. Customers appreciate the friendly service and helpfulness in explaining transactions, which can be crucial when selecting or creating an engagement ring. However, some negative reviews express concerns about low offers compared to other vendors and impolite customer service experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 40%
Neutral: 20%
Negative: 40%
**Opening Hours:**
| Day | Hours |
|------------|---------------------|
| Monday | 9:00 AM - 5:00 PM |
| Tuesday | 9:00 AM - 5:00 PM |
| Wednesday | 9:00 AM - 5:00 PM |
| Thursday | 9:00 AM - 5:00 PM |
| Friday | 9:00 AM - 5:00 PM |
| Saturday | 9:00 AM - 1:00 PM |
| Sunday | Closed |
**Best Review:** Mary praised the establishment for its excellent service and professional atmosphere, expressing satisfaction with a large selection of jewelry.
**Worst Review:** Joe criticized the store for offering a significantly low price for his watch compared to a competitor, suggesting that they are not competitive in their pricing.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 50%
Total Customer Feedback Reviewed: 12
Store Phone Number: 6175421990
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