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International Exchange, located at 333 Washington St. Suite 204, Boston, MA, is a highly regarded jeweler specializing in the creation of custom engagement rings and fine jewelry. With a focus on quality craftsmanship, customer service, and competitive pricing, this jeweler has earned a fantastic reputation in the industry. The owner, Kevin, along with his wife, is noted for their professionalism and transparency throughout the buying process. They provide a personalized experience, ensuring each customer feels supported in creating a piece that meets their specific desires and budget.
The store operates in Suffolk County and offers a variety of services, including diamond appraisals, custom design, wedding bands, and repairs. Customers appreciate the knowledgeable staff, who prioritize helping them find the perfect diamond and setting without any sales pressure. International Exchange has received a total of 31 reviews, with an impressive average rating of 4.8 stars.
Overall Sentiment from Online Customer Reviews:
- Positive: 90%
- Neutral: 8%
- Negative: 2%
Highlight Reviews:
Best Review: A customer praised Kevin for creating an engagement ring that was both stunning and within budget, emphasizing the helpful and fair nature of the service provided. They mentioned that the ring received many compliments, highlighting Kevin’s expertise in the field.
Worst Review: One customer expressed dissatisfaction with the perception that the store had limited inventory and was critical of being asked for a deposit to view diamonds, feeling this process was subpar compared to other jewelers.
Opening Hours:
- Monday to Friday: 10 am - 5 pm
- Saturday: Appointment only
- Sunday: Closed
Staff Members: Kevin
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 94%
Total Customer Feedback Reviewed: 31
Store Phone Number: 6175232553
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