Victoria's Jewelers, located at 43 Temple Pl, Boston, MA 02111, specializes in the creation of custom engagement rings and offers a range of jewelry services. Customers seeking personal attention should reach out to staff members like David, noted for his expertise in custom pieces. However, while some reviews praise the selection and craftsmanship, a significant number of customers express dissatisfaction, citing unprofessional service and concerns regarding product authenticity. The jewelry store operates in Suffolk County and provides both custom design and repair services.
Operating Hours:
- Monday: 10:30 AM - 6:00 PM
- Tuesday: 10:30 AM - 6:00 PM
- Wednesday: 10:30 AM - 6:00 PM
- Thursday: 10:30 AM - 6:00 PM
- Friday: 10:30 AM - 5:00 PM
- Saturday: Closed
- Sunday: 12:00 PM - 5:00 PM
Overall Sentiment from Online Customer Reviews:
Positive: 25%
Neutral: 15%
Negative: 60%
Highlight Reviews:
Best Review: A customer named Bella commended Victoria's Jewelers for their exceptional selection and service, particularly highlighting David’s expertise in creating custom jewelry.
Worst Review: Justin detailed a negative experience involving poor customer service and delays in receiving a custom grill, ultimately expressing frustration over being ignored by the staff.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 32.5%
Total Customer Feedback Reviewed: 96
Store Phone Number: 6174262618