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Forever Diamond, located at 333 Washington St, Suite 515, Boston, MA 02108, is a family-owned jeweler specializing in exquisite engagement rings and custom jewelry design. The shop, situated in the iconic Jewelers Building, prides itself on offering personalized service and an extensive selection of GIA certified diamonds. Customers commend Nicole Vellucci, the owner, for her expertise and hands-on approach in guiding clients through the engagement ring creation process. Forever Diamond is noted for its commitment to craftsmanship, offering a range of services, including jewelry repairs and appraisals.
With a total of 15 reviews analyzed, the sentiment from customers reveals an overall positive atmosphere regarding their experiences at Forever Diamond.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
### Opening Hours
- Monday: 10:00 AM – 5:00 PM
- Tuesday: 10:00 AM – 5:00 PM
- Wednesday: 10:00 AM – 5:00 PM
- Thursday: 10:00 AM – 5:00 PM
- Friday: 10:00 AM – 5:00 PM
- Saturday: 10:00 AM – 5:00 PM
- Sunday: Closed
### Staff Members
- Nicole Vellucci
Best Review:
A customer praised Nicole's ability to create a stunning engagement ring, highlighting her patience and understanding throughout the process. The high quality of the ring exceeded expectations and has since received numerous compliments.
Worst Review:
One reviewer expressed dissatisfaction with their purchase, stating that the quality did not meet their expectations for the price paid. They felt the diamonds appeared smaller when set compared to how they looked unmounted and that customer service during the follow-up was lacking.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 15
Store Phone Number: 6175231060
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