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Small Pleasures is a charming jewelry store located in Boston, Massachusetts, specializing in the creation of unique and exquisite engagement rings. Nestled at 142 Newbury St, this store has been a beloved destination for antique and estate jewelry since it opened in 1982. The knowledgeable staff, including Jared, are praised for their exceptional customer service, guiding clients through the process of selecting the perfect ring while providing rich insights into the history and quality of each piece.
Customers appreciate the personalized approach to engagement ring creation, often feeling welcomed and valued throughout their experience. The store also offers services like ring resizing, custom designs, and repairs, addressing a variety of jewelry needs in Suffolk County. With a solid rating of 4.2 from 35 reviews, small pleasures stands out as a go-to for those seeking both beauty and craftsmanship in their jewelry purchases.
Operating Hours:
- Tuesday: 11:00 AM - 4:30 PM
- Wednesday: 11:00 AM - 4:30 PM
- Thursday: 11:00 AM - 4:30 PM
- Friday: 11:00 AM - 4:30 PM
- Saturday: 10:30 AM - 4:30 PM
- Sunday: Closed
- Monday: Closed
Phone: (617) 267-7371
Overall Sentiment from Online Customer Reviews:
The overall sentiment from customer reviews is predominantly positive, with approximately 80% expressing satisfaction with their experiences. About 15% remain neutral, while 5% voiced negative sentiments towards their interactions.
Best Review:
One customer, Kimberly, praised Small Pleasures for the outstanding service and unique selection during her engagement ring search, highlighting how Jareid's expertise made the experience enjoyable and stress-free.
Worst Review:
A customer named Yelena shared concerns about repair work that did not meet her expectations, expressing dissatisfaction with the quality of service and the outcome of her jewelry repair.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 66
Store Phone Number: 6172677371
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