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Sisters Jewelry, located at 333 Washington St, Ste 603, Boston, MA 02108, operates in Suffolk County and is known for its expertise in engagement ring creation as well as offering a variety of jewelry services. With a specialization in GIA-graded diamonds, the store has been a part of the Jewelers Exchange Building for over three decades. Customers appreciate the large selection of superb quality color gems, custom jewelry designs, watch repairs, and engraving services provided by the skilled staff.
The overview of customer feedback suggests a mixed reception, as there are both glowing and critical reviews. The store has received a total of 15 reviews, with sentiments generally divided between satisfied and dissatisfied customers.
Overall Sentiment from Online Customer Reviews:
Positive: 55%
Neutral: 10%
Negative: 35%
Many customers express their satisfaction with the knowledgeable and helpful staff, highlighting pleasant experiences in purchasing engagement rings and the customization process. However, some reviews also caution about service issues and product quality leading to dissatisfaction.
Best Review:
Joy mentioned that her experience with the staff was excellent, emphasizing how friendly and accommodating they were during her engagement ring purchase. She appreciated the great prices and personal attention she received.
Worst Review:
A customer named L L expressed disappointment over a poor customer service experience, noting a lack of professionalism when they inquired about appraisals and pricing discrepancies, which left them feeling undervalued.
**Address:** 333 Washington St, Ste 603, Boston, MA 02108
**Phone:** (617) 720-4983
**Operating Hours:**
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 60%
Total Customer Feedback Reviewed: 15
Store Phone Number: 6177204983
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