Kelly Waters, located at 5 Clementine Park, Dorchester Center, MA 02124, is a family-owned jewelry store in Boston, MA, that has been in operation since 1963. Celebrated for its bespoke engagement ring creations, the store emphasizes quality and craftsmanship, catering to both men and women with a wide selection of stunning jewelry options.
With a commitment to customer satisfaction, the shop is praised for its knowledgeable and friendly staff, who are dedicated to assisting clients in selecting the perfect piece for engagements or other special occasions. The store's offerings include a variety of collections that highlight elegance and contemporary design, particularly in engagement rings.
Overall Sentiment from Online Customer Reviews:
Based on the review analysis, the sentiment reflects a positive atmosphere with a score of 80% positive, 10% neutral, and 10% negative. Customers appreciate the quality of the products and the service, though there are a few mentions of long wait times.
Opening Hours:
- Friday: 10 am – 5:30 pm
- Saturday: 10 am – 5:30 pm
- Sunday: Closed
- Monday: 10 am – 5:30 pm (Patriots' Day)
- Tuesday: 10 am – 5:30 pm
- Wednesday: 10 am – 5:30 pm
- Thursday: 10 am – 5:30 pm
Staff Members:
No specific staff members were mentioned in the reviews.
Best Review:
A customer named Bill praised the excellent product quality and the helpful nature of the staff, indicating a very positive interaction with the store.
Worst Review:
Charise expressed dissatisfaction with her experience, highlighting an issue but did not provide further details.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 86%
Total Customer Feedback Reviewed: 2
Store Phone Number: 6172823620