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Keezing Kreations, located at 333 Washington St, Suite 538, Boston, MA, operates as a prominent jewelry store specializing in custom engagement rings. With a strong reputation since its establishment in 1946, this family-owned business, led by owner Debra Keezing, offers a wide array of services including custom jewelry design, repair, resizing, and gem appraisal. The team comprises experienced designers who work directly with clients to create unique, personalized pieces, ensuring each ring is crafted to the customer's specifications.
The store has garnered a total of 168 reviews. Many customers praise the attentive service and the craftsmanship of the engagement rings, highlighting the efforts of Debra Keezing and her staff in guiding them through the design process. However, there are a few negative reviews regarding customer service experiences, particularly concerning communication issues and a perceived lack of attention to detail in certain instances.
Overall Sentiment from Online Customer Reviews:
- Positive: 88%
- Neutral: 8%
- Negative: 4%
Best Review: A customer appreciated the personalized experience and attention to detail provided by Debra Keezing while designing a custom engagement ring, stating that the outcome exceeded their expectations.
Worst Review: One customer expressed dissatisfaction with their encounter, citing a lack of professionalism and feeling rushed during their appointment.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Opening Hours |
|---------------------------|
| Wednesday 11 AM - 4 PM |
| Thursday 11 AM - 4 PM |
| Friday 11 AM - 4 PM |
| Saturday 11 AM - 4 PM |
| Sunday Closed |
| Monday 11 AM - 4 PM |
| Tuesday 11 AM - 4 PM |
Staff: Debra Keezing
Positivity Score: 92%
Total Customer Feedback Reviewed: 168
Store Phone Number: 6176101356
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