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Mona Lisa Jewelers, located at 333 Washington St, Ste 301, Boston, MA 02108, is renowned for its expertise in custom engagement ring design and exceptional jewelry services. With a focus on creating personalized, hand-crafted pieces, the staff, led by Arman and Helena Movsesian, is dedicated to ensuring client satisfaction throughout the design process. The jewelry store offers services ranging from custom engagement rings and wedding bands to jewelry repairs and appraisals, catering to clients in Suffolk County.
The store has received 11 reviews, reflecting a generally positive reputation among customers. Clients often commend the artistry and attention to detail displayed in the pieces created by Arman, highlighting the supportive and friendly atmosphere provided by the staff. Positive reviews prominently feature the skill and creativity demonstrated in custom designs, as well as the high-quality craftsmanship.
However, a few negative experiences have been reported, centering around inconsistencies in service promises, specifically concerning future adjustments and repairs, which led to some disappointments for customers regarding pricing.
Overall Sentiment from Online Customer Reviews:
Positive: 82%
Neutral: 9%
Negative: 9%
**Opening Hours:**
- Monday: 12:00 PM - 6:00 PM
- Tuesday: 12:00 PM - 6:00 PM
- Wednesday: 12:00 PM - 6:00 PM
- Thursday: 12:00 PM - 6:00 PM
- Friday: 12:00 PM - 6:00 PM
- Saturday: 12:00 PM - 6:00 PM
- Sunday: Closed
**Staff Members:**
- Arman Movsesian
- Helena Movsesian
Best Review:
Adrienne praised the jeweler's ability to create custom wedding and engagement rings, telling how beautiful the rings turned out and expressing happiness with the craftsmanship.
Worst Review:
A.L. expressed frustration over a promised service that went unhonored, noting a lack of accountability when it came to a previous arrangement about no charge for resizing rings made by Arman.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 86.5%
Total Customer Feedback Reviewed: 11
Store Phone Number: 6177234199
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