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Kebadjian Bros, located at 333 Washington St, Boston, MA 02108, is a specialized jeweler celebrated for its engagement ring creation and personalized service. With a commitment to craftsmanship established since 1957, the team prides itself on offering unique, custom-designed pieces that cater to discerning clients. The business operates primarily by appointment, ensuring a tailored experience for each customer.
The jeweler has garnered a mix of feedback, with insights drawn from nine customer reviews. On the positive side, many clients appreciate the high level of craftsmanship and personal attention provided by the staff, notably praising the distinctive designs and quality of the jewelry. However, some reviews highlight concerns about customer service, particularly regarding the necessity for a referral to conduct business, which has left some potential customers feeling unwelcome.
Overall Sentiment from Online Customer Reviews:
Positive: 66%
Neutral: 22%
Negative: 12%
**Opening Hours:**
- Tuesday: 10:00 AM - 4:30 PM
- Wednesday: 10:00 AM - 4:30 PM
- Thursday: 10:00 AM - 4:30 PM
- Friday: 10:00 AM - 4:30 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
- Monday: Closed
**Staff Members:**
- Michael V. Kebadjian
Best Review:
Charlie commended the Kebadjian Bros for their exceptional customer service and the family-like atmosphere cultivated by the staff, noting their extensive knowledge of gemology and dedication to fine craftsmanship.
Worst Review:
Mike criticized the store for requiring a personal recommendation to be considered for their services, feeling that it undermined potential customer engagement and accessibility.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 77%
Total Customer Feedback Reviewed: 9
Store Phone Number: 6175235565
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