Omar and Oscar Jewelry, Custom Engagement Rings in Boston , MA

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65% Score | Omar and Oscar Jewelry in Boston MA

Omar & Oscar Jewelry, located at 100 Meridian St, East Boston, MA 02128, is a noted jeweler within the Suffolk County offering a variety of jewelry services, with a strong focus on engagement ring creation. Customers often highlight the store’s extensive selection and quality of products, noting the friendly atmosphere of the staff. However, some reviews indicate inconsistencies in customer service, with a few customers reporting delays in service and issues with repairs leading to some dissatisfaction. The jeweler operates under the phone number 617-561-4452 and maintains the following hours:

| **Day** | **Hours** |
|---------------|------------------|
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 11:00 AM - 7:00 PM |
| Saturday | 11:00 AM - 7:00 PM |
| Sunday | Closed |

Overall Sentiment from Online Customer Reviews:
The sentiment from online customer reviews appears mixed, with approximately 50% positive feedback, 30% neutral, and 20% negative reactions. Many customers appreciate the quality of the jewelry and helpfulness of the staff, while others express concerns over service delays and repair quality.

Best Review:
Maria noted that the staff were accommodating and provided excellent service during her engagement ring selection process, making the experience smooth and enjoyable.

Worst Review:
Kleber expressed frustration over a lack of communication during a ring purchasing visit, feeling disregarded when the staff took the rings without explanation.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Positivity Score: 65%
Total Customer Feedback Reviewed: 60

Store Phone Number: 6175614452

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65%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.