Serjeo Boston MA
Serjeo, located at 333 Washington St, Floor 5, Suite 525, Boston, MA 02108, operates in Suffolk County and specializes in creating custom engagement rings along with offering jewelry repair and personalized service. Known for his craftsmanship, Serjeo provides a collaborative experience, where clients can design a unique piece that truly reflects their love story. The jeweler's commitment to quality is underscored by an extensive history in the field, allowing clients to trust his expertise in sourcing diamonds and designing rings tailored to individual preferences.
With a remarkable rating of 4.9 from 103 reviews, Serjeo has become a favored choice for couples seeking engagement rings. Many reviews highlight the welcoming atmosphere and the attentive service provided by both the owner and his staff. Clients often express satisfaction with the level of detail and personal attention given throughout the design process.
However, there are some concerns noted by customers regarding time management and appointment scheduling, with a few reviews mentioning delays during the production process. While most experiences are positive, potential clients should be aware that scheduling may require advance notice due to his popularity.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%
Best Review:
A customer praised Serjeo for his ability to create a stunning and personalized engagement ring, highlighting his thorough understanding of their needs and commitment to excellence throughout the process.
Worst Review:
One reviewer expressed frustration over delays and miscommunication regarding their wedding bands, noting challenges they encountered in the customization process and a lack of timely responses from the staff.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Wednesday: 11:00 AM - 6:00 PM
- Thursday: 11:00 AM - 6:00 PM
- Friday: 11:00 AM - 6:00 PM
- Saturday: 11:00 AM - 6:00 PM
- Sunday: Closed
- Monday: Closed
- Tuesday: Closed
Staff Members: Serjeo (Owner)
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 121
