Leon Ohanian & Sons is a long-standing, family-owned jewelry store located at 387 Washington St, Boston, MA 02108, renowned for its exceptional engagement ring creation service. Operating since 1919, this third-generation business specializes in custom diamond and colored stone jewelry, along with expert repairs and outstanding customer service. The staff, including Eric and Gregg Ohanian, are praised for their friendly and knowledgeable approach, ensuring clients feel comfortable while navigating the often daunting process of selecting particularly meaningful pieces such as engagement rings.
Customers have noted the personalized attention received throughout their visits, with many expressing satisfaction with the quality of craftsmanship and value provided. At the same time, some reviews indicate that the store's physical inventory may be limited, which could affect immediate availability for some customers. Overall, Leon Ohanian & Sons maintains a reputation for honesty and integrity, making it a favored destination for anyone seeking high-quality jewelry in Suffolk County.
Operating Hours:
- Mon: 8:30 AM - 5:00 PM
- Tue: 8:30 AM - 5:00 PM
- Wed: 8:30 AM - 5:00 PM
- Thu: 8:30 AM - 5:00 PM
- Fri: 8:30 AM - 5:00 PM
- Sat: 8:00 AM - 3:00 PM
- Sun: Closed
Overall Sentiment from Online Customer Reviews:
Out of 31 reviews analyzed, the sentiment leaned heavily positive, with approximately 90% positive feedback. Neutral sentiments accounted for about 8%, while negative sentiments made up around 2%. Customers frequently commend the expertise and personal service provided by the team.
Best Review:
Ned deBary highlighted the exceptional experience of purchasing engagement and wedding rings, emphasizing the quality and personalized service received throughout the process, expressing strong recommendations for others.
Worst Review:
Some anonymous reviews indicated confusion regarding the store's operational status, mentioning it was reported as permanently closed on certain platforms, although this may not reflect the current situation.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 94%
Total Customer Feedback Reviewed: 31
Store Phone Number: 6174260558