H R Jewelers, Boston, MA
HR Jewelers, located at 333 Washington St, Ste 311, Boston, MA 02108, is a highly regarded jewelry store specializing in engagement ring creation and repair services. With a phone contact of (617) 367-1021, this store operates in Suffolk County, providing a personal touch in custom jewelry design.
The jeweler is particularly noted for its knowledgeable staff, including Hratch, the owner, who has built a reputation for craftsmanship and customer service. Positive sentiments from customers emphasize Hratch's quick and friendly service, with many praising the quality of engagement rings and the affordable prices. Customers frequently mention the store's ability to transform heirloom pieces and provide custom designs tailored to individual needs.
However, there are a few negative experiences noted, such as miscommunication regarding pricing and instances where customers have reported their jewelry needing repair shortly after service. Despite these issues, the majority of feedback remains favorable.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Though the store has received a total of 31 reviews, the overwhelming majority reflect a positive experience.
Best Review:
Katie Weatherseed highlights the impeccable service received during the restoration of her grandmother’s engagement ring, emphasizing how the jeweler handled complex tasks with care.
Worst Review:
Ana King expressed disappointment, stating that the store no longer existed and raised concerns about unexpected costs and a subpar repair that failed shortly after service.
Operating Hours:
- Monday to Friday: 10:00 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed
Staff Members:
- Hratch (Owner)
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
