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Suffolk Jewelers & Pawnbrokers, located at 1888 Washington St, Boston, MA, is a historic pawn shop serving the community since 1910. Situated in Suffolk County, this family-friendly establishment offers a range of services, including the creation of customized engagement rings and buying and selling pre-owned jewelry.
The staff, including notable team members like Uncle Roy, are frequently praised for their attention to customer needs and willingness to provide expert advice. Many customers appreciate the shop's diverse selection and reasonable pricing, often noting the warm atmosphere that makes shopping for engagement rings a pleasant experience. While responses are largely positive, there are a few accounts of staff being less attentive at times, which some customers have found frustrating.
Customer Sentiment: About 70% of patrons express high satisfaction, while 20% have neutral experiences, and 10% report negative encounters.
Opening Hours:
- Monday to Friday: 8:45 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Best Review: Luis A commended the respectful treatment he received whenever visiting, highlighting the friendly nature of the staff.
Worst Review: Steph lamented a lack of customer care during her visit, feeling rushed and undervalued while seeking assistance.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 71
Store Phone Number: 6174455087
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