Firestone and Parson, Custom Engagement Rings in Boston , MA

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80% Score | Firestone and Parson in Boston MA

Firestone and Parson, located at 17 Arlington Street, Second Floor in Boston, MA, is a noteworthy destination for those seeking custom engagement rings and exquisite jewelry. Established in 1946 and now operated by the founders' family, this gem of a store in Suffolk County has garnered a fantastic reputation for its commitment to quality.

The team here specializes in crafting unique engagement rings, with an emphasis on personalized service. Customers frequently commend the knowledgeable staff, who take the time to understand their vision and offer insightful advice throughout the creation process. Though many reviews reflect a deep satisfaction with the offerings and expertise, a minority of customers cite experiences of unanticipated rudeness, impacting their overall perception.

Customer Sentiment: Approximately 70% of customers are highly satisfied, while 20% have shared neutral thoughts and 10% have voiced concerns regarding service experiences.

Opening Hours:

Monday to Friday: 10:00 AM – 4:00 PM
Saturday: Closed
Sunday: Closed

Best Review: Alan praised Firestone and Parson for combining outstanding integrity with a superb selection of gems, emphasizing the welcoming atmosphere during his visit.

Worst Review: Vidya expressed disappointment, sharing an encounter with staff she found condescending, which overshadowed her experience in the store.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.

Positivity Score: 80%
Total Customer Feedback Reviewed: 19

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80%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.

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