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Ben Adams Precious Jewels, located at 255 E Basse Rd Ste 1018 in San Antonio, TX, is a cherished destination for engagement ring creation and fine jewelry services. Nestled in Bexar County, this family-owned business has been a staple in the community since 1970, with a loyal customer base that appreciates their craftsmanship and personalized service.
Led by Ben Adams and his three sons, Randy, Scott, and Brad, the shop specializes in custom jewelry design, allowing couples to collaborate with experienced staff to create unique engagement rings that tell their love stories. Customers often rave about the attentive and helpful nature of the team, emphasizing how they take the time to understand individual preferences and provide expert guidance through the design process. However, some feedback has pointed to minor issues with communication and service during busy times.
Customer Sentiment: Approximately 80% of clients express high satisfaction with their experiences, while 10% feel neutral and another 10% have reported challenges.
Opening Hours:
- Monday to Friday: 10:00 AM – 5:00 PM
- Saturday: 10:00 AM – 4:00 PM
- Sunday: Closed
Best Review: Mike appreciated the warm atmosphere and the expertise of the staff, noting that his custom ring exceeded his expectations and felt personalized to his story.
Worst Review: Andrea had a frustrating experience with the resizing of her wedding bands, feeling that the service was unprofessional and that her concerns were not adequately addressed.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 43
Store Phone Number: 2108266535
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