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Adorn Jewelry, located at 6301 Northwest Loop 410 Suite H04A, San Antonio, TX, is a jewelry store specializing in engagement ring creation and a variety of other jewelry services. With strong competition in the area, the store prides itself on offering a diverse selection of high-quality pieces at reasonable prices. The knowledgeable staff, including the owner, provide personalized service, aiming to help customers find exactly what they desire.
The store operates in Bexar County and offers services like jewelry repairs, customizations, and a wide range of rings for engagements and weddings. Customers have reported mixed experiences, highlighting both positive interactions with friendly staff and negative feedback regarding issues with quality control and customer service.
Overall Sentiment from Online Customer Reviews:
The overall sentiment drawn from the 59 reviews reflects the following:
- Positive: 45%
- Neutral: 20%
- Negative: 35%
Customers commend the store for its helpful staff and decent selection, while others express dissatisfaction with product quality and customer experiences.
Best Review:
Layla shared that her initial experience at Adorn Jewelry was positive, particularly regarding the purchase of her fiancé's wedding band, although her subsequent experience for resizing was disappointing due to issues with service.
Worst Review:
Several customers, including Daniel, reported continuous issues with engagement and wedding ring quality, noting frequent problems with diamonds falling out and feeling misled about pricing.
Operating Hours:
| Day | Hours |
|-----------|----------------|
| Monday | 10:00 AM - 9:00 PM |
| Tuesday | 10:00 AM - 9:00 PM |
| Wednesday | 10:00 AM - 9:00 PM |
| Thursday | 10:00 AM - 9:00 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 12:00 PM - 9:00 PM |
| Sunday | 12:00 PM - 6:00 PM |
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 55%
Total Customer Feedback Reviewed: 59
Store Phone Number: 2106814878
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