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90% Score | Luenn Jewelers, San Antonio, TX

Luis & Co. Fine Jewelry, located at 3111 TPC Parkway, Suite 116 in San Antonio, TX, is a delightful destination for those seeking custom engagement rings and related jewelry services. Situated in Bexar County, this family-owned jewelry store has garnered praise for its approachable staff and quality craftsmanship, evident from the nearly 56 reviews highlighting customer experiences.

Under the expert guidance of owner Luis Rojas, who has over 50 years of experience, customers find a welcoming atmosphere where their visions for unique engagement rings come to life. The team is known for its personalized approach, working closely with clients to design stunning pieces that reflect their sentiments. Many reviews commend the knowledgeable staff for their patience and willingness to provide insights throughout the creation process. While the feedback tends to be overwhelmingly positive, a few customers have voiced concerns about timing and specific service issues.

Customer Sentiment: Approximately 85% of customers express high satisfaction, while 10% share neutral experiences and 5% have faced challenges.

Opening Hours:

Monday: Closed
Tuesday to Friday: 11:00 AM – 6:00 PM
Saturday: 11:00 AM – 3:00 PM
Sunday: Closed

Best Review: Brenda praised Luis for turning a damaged wedding ring into a beautiful piece, highlighting his expertise and the warmth of the staff.

Worst Review: Leon expressed frustration over a poor experience while trying to sell a diamond, feeling that the service lacked professionalism and knowledge.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.

Positivity Score: 90%
Total Customer Feedback Reviewed: 88

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Luenn Jewelers
Luenn Jewelers
90%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
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Luenn Jewelers
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