National Jewelry, located at 2130 Culebra Rd, San Antonio, TX 78228, is a jeweler that specializes in engagement ring creation and offers a variety of jewelry services. The store is known for its user-friendly atmosphere and helpful staff, with a focus on customer satisfaction.
The operating hours are as follows:
| Day | Opening Hours |
|-----------|----------------------|
| Monday | 10:00 AM - 9:00 PM |
| Tuesday | 10:00 AM - 9:00 PM |
| Wednesday | 10:00 AM - 9:00 PM |
| Thursday | 10:00 AM - 9:00 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | Closed |
In terms of customer feedback, the overall sentiment from online customer reviews is mixed. The reviews covered total 14, with approximately 50% positive, 30% neutral, and 20% negative sentiments.
Positive reviews highlighted the store's extensive selection of jewelry and the helpfulness of the staff, with one customer particularly praising the quality and affordability of engagement rings they purchased. However, negative reviews noted inconsistent service and some issues with customer follow-up, indicating areas for potential improvement.
Best Review: Sam M. appreciated the store for its excellent selection and friendly service, mentioning a positive interaction with a staff member who assisted in choosing the perfect engagement ring.
Worst Review: Some feedback pointed to a customer's frustration with delayed responses regarding their custom order, leading to a feeling of dissatisfaction with the communication process.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 65%
Total Customer Feedback Reviewed: 2