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Jared the Galleria of Jewelry, located at 7427 San Pedro Ave., Ste. 102, San Antonio, TX 78216, offers a comprehensive range of services for customers seeking engagement rings. The store is known for its impressive selection and expert staff, with notable mentions of associates like Laurie, Annie, and Guy, who are praised for their knowledge and attentiveness in assisting customers. The team strives to create a welcoming atmosphere, providing exceptional customer service, particularly in guiding clients through the engagement ring selection process.
The jeweler specializes in custom jewelry design, on-site jewelry and watch repairs, engraving, ring sizing, and jewelry cleaning, all ensuring that each piece reflects the customer's individual preferences. Customer satisfaction is a significant focus, contributing to an overall positive reputation in Bexar County.
Operating hours are as follows:
| Day | Hours |
|-----------|------------------------|
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 6:00 PM |
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 10:00 AM - 8:00 PM |
Overall Sentiment from Online Customer Reviews:
Based on a total of 315 reviews, the customer sentiment is generally positive, with approximately 70% of reviews expressing satisfaction with the service, while around 20% reflect neutral sentiments, and 10% convey dissatisfaction.
Best Review:
Renzo expressed immense gratitude for the service he received during a challenging time, highlighting how the staff went above and beyond to ensure his wife's ring was repaired promptly before she left for Korea. The professionalism shown by Shawn and Laurie left a lasting impression.
Worst Review:
Taylor recalled a disappointing experience regarding communication and customer service, emphasizing frustration with management during a ring resizing visit. She described feeling ignored and expressed dissatisfaction with how her concerns were handled, noting a severe lack of attentiveness from the staff.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 315
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