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Celestial Jewel, located at 1248 Austin Hwy, Ste 206, San Antonio, TX 78209, is a highly regarded jeweler in Bexar County, known for its exceptional engagement ring creation and repair services. The owner, Sam, is a Master Jeweler and Craftsman, bringing a wealth of expertise to the business, particularly in custom designs. With a reputation for high-quality work, Celestial Jewel offers services that include jewelry cleaning, resizing, restorations, and watch repairs.
Customers appreciate the friendly and professional service provided by Sam and his team. Many reviews highlight the promptness and quality of their work, especially for custom pieces. However, there are some negative sentiments regarding the pricing on services like battery replacements and inconsistent experiences among customers.
Overall Sentiment from Online Customer Reviews:
Positive: 78%
Neutral: 15%
Negative: 7%
Highlight Reviews:
Best Review: A customer praised Celestial Jewel as their favorite jewelry store for its skilled service and the owner’s delightful personality, noting the impressive custom work and reasonable prices for repair services.
Worst Review: A customer expressed dissatisfaction with their experience due to perceiving a negative attitude from one of the staff members upon entering the store, indicating a feeling of being judged.
Operating Hours:
- Monday: Closed
- Tuesday: 10:00 AM - 3:00 PM
- Wednesday: 10:00 AM - 3:00 PM
- Thursday: 10:00 AM - 3:00 PM
- Friday: 10:00 AM - 3:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
Staff Members Mentioned:
- Sam (Owner)
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 85.5%
Total Customer Feedback Reviewed: 45
Store Phone Number: 2108290559
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