Tiffany & Co. San Antonio TX
Located in The Shops at La Cantera, Tiffany & Co. offers a premier engagement ring creation experience in San Antonio, Texas. The store is renowned for its exceptional customer service and knowledgeable staff, who are dedicated to assisting clients in selecting the perfect ring. The staff, including individuals like Oscar Cruz and Alexandra, are frequently praised for their friendliness and expertise, making the process of finding an engagement ring a memorable one.
In addition to engagement rings, Tiffany & Co. provides services such as jewelry cleaning and personalization, ensuring each piece meets the exquisite standards associated with the brand. Customers often commend the luxury experience, noting the impressive attention to detail and the care taken with each purchase. However, some reviews mention occasional lapses in service, with reports of longer wait times and interactions that felt less attentive than expected during busier periods.
The store operates in Bexar County and typically caters to those looking for high-quality jewelry with a reputation for sustainability and craftsmanship.
Address: 15900 La Cantera Parkway, San Antonio, TX 78256
Phone: (210) 877-9933
Operating Hours:
- Mon.-Thur.: 11:00 AM - 8:00 PM
- Fri.-Sat.: 11:00 AM - 9:00 PM
- Sun.: 12:00 PM - 6:00 PM
Customer feedback collectively numbers 182 reviews, showcasing a wide range of sentiments.
Overall Sentiment from Online Customer Reviews:
The reviews reflect a generally positive atmosphere, with approximately 75% positive, 15% neutral, and 10% negative sentiments. Customers express satisfaction with the quality of products and the attentiveness of staff, although some negative experiences highlight inconsistent service during peak times.
Best Review:
Adriana praised the helpful and organized staff, emphasizing the great selection of engagement rings and personal attention she received.
Worst Review:
José shared his disappointment with a rude employee during a visit, indicating a lack of professionalism that detracted from his overall experience.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 211
