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San Antonio Rare Coins & Jewelry, located at 2622 NW Loop 410, San Antonio, TX 78230, is a beloved local establishment known for its custom engagement rings and exceptional customer service. This family-owned business has been a staple in Bexar County since 1980, offering a variety of services, including jewelry repair, appraisals, and bespoke jewelry design. Customers often appreciate the knowledgeable staff, who take the time to understand individual needs and provide tailored solutions throughout the creation process.
The owners and staff, including Cory, have a reputation for their friendly demeanor, making the experience feel personal and welcoming. Reviewers frequently emphasize the prompt and accommodating service, noting that they are made to feel valued and understood during their visits. However, a few customers have reported minor issues, particularly with inconsistencies in service timing, which can happen in busy periods.
Customer Sentiment: Approximately 80% of customers express high satisfaction with their experiences, while 10% have neutral feelings, and 10% have faced some challenges.
Opening Hours:
Monday to Friday: 9:30 AM – 4:30 PM
Saturday: By Appointment Only
Sunday: Closed
Best Review: Gaby praised the quick and kind service she received, mentioning that she would recommend the store to anyone looking for a friendly and efficient jewelry experience.
Worst Review: David expressed disappointment with a gentleman's agreement that wasn’t honored, causing him inconvenience during his engagement ring purchase.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 42
Store Phone Number: 2104937789
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