Pena & Associates, San Antonio, TX
Pena & Associates is a jewelry appraisal and fine jewelry service located inside TexStar Bank at 12800 San Pedro Ave, San Antonio, TX 78216. This establishment, owned by Rudy M. Peña, specializes in various appraisal services and offers expertise in creating custom engagement rings. The team is known for their professionalism and knowledge in jewelry appraisals, making them a reliable choice for couples looking to design the perfect engagement ring or assess the value of their fine jewelry.
The reviews indicate a mixed response from customers. Some appreciate the expertise and professional service provided, highlighting the thoroughness in appraisals. However, there are negative sentiments regarding customer service experiences, particularly interactions with the owner, which have been described as brusque or unhelpful.
Overall Sentiment from Online Customer Reviews:
Positive: 50%
Neutral: 0%
Negative: 50%
Best Review:
A customer expressed satisfaction with the appraisal services, commending the professionalism and in-depth knowledge of the staff regarding jewelry evaluations.
Worst Review:
One reviewer, Humberto, recalled an unpleasant interaction with Rudy, citing low offers and a lack of customer service during a visit to sell a watch, describing him as rude and socially absent.
Opening Hours:
- Monday to Friday: 9 AM - 5 PM
- Saturday and Sunday: Closed
Staff Members:
- Rudy M. Peña (Owner)
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
